FAQs

What is Software as a Service?

How does eCommerce On-Demand work?

How much does eCommerce On-Demand cost?

How much time is needed to implement eCommerce On-Demand?

How many users can eCommerce On-Demand accommodate?

What type of data security does eCommerce On-Demand have?

What is eApproval?

What is Software as a Service?

Software as a Service (SaaS) is a proven and increasingly popular method of providing enterprise applications to corporate clients. SaaS applications are hosted by a software provider via the Internet. As a result, clients aren't required to acquire expensive licenses or assume time-consuming responsibility for the infrastructure, installation and management of the software. New service features, enhancements and updates are also typically provided remotely and consistently by the software provider, which are usually transparent to a client's other enterprise systems.

How does eCommerce On-Demand work?

With eCommerce On-Demand, consumers are able to quickly research, analyze, compare and purchase the plan that will best meet their needs, while allowing carriers to reduce their administrative overhead and application processing lead times.
e-Commerce On-Demand communicates electronically between the insurance carrier, its agencies and consumers, which enables a simpler, more streamlined health insurance application process. This technical connection with a carrier's back office facilitates rapid approval of applications and real-time communication between agencies and consumers throughout the process.

How much does eCommerce On-Demand cost?

After a small implementation fee, pricing is based on performance. eHealth receives a small fee for each submitted application. If the site fails to produce, then you pay nothing.

How much time is needed to implement eCommerce On-Demand?

Once an installation proposal is accepted, most installations are completed and tested within two months, which includes back office synchronization. Based on our client installation histories, 20-80 hours are needed for each installation. Timing varies based on the solutions packages selected.

How many users can eCommerce On-Demand accommodate?

eCommerce on-Demand is a scalable solution. There's no effective limit to the site visitors that can be supported. As your online channel business grows, we're right there with you.

What type of data security does eCommerce On-Demand have?

eHealth utilizes industry-standard encryption technology to ensure the security of all transaction information.

What is eApproval?

eApproval allows users to apply online, transmit electronic signature and payments, and receive instant membership approval from an underwriter. Upon completion of the online application process, the applicant will receive an immediate response from the carrier. If the carrier approves the application, the applicant will be able to print a temporary card with their policy information and utilize benefits at the effective start date of the plan.