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Customer Ratings and Reviews for Aetna PPO 1500 insurance in Michigan

   
Aetna PPO 1500
 
   
Overall Ratings Summary  (based on 16 customer ratings)
Rating system based on 1 as poor to 5 as excellent.
3.3
Overall Rating
3.2
Customer Service
3.6
Doctor Selection
3.2
Benefit Coverage
 
   
 
   
What Our Customers Like About This Plan
All reviews were submitted by customers who participated in this plan.
 
   
Customer from Royal Oak, MI
Aug 13, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
5
Doctor Selection:
5
Benefit Coverage:
5
Great Plan 

This plan is very similar to my old company paid group plan. I'm very happy with the service I receive when I do call Aetna direct. I would recommend this plan to anyone. 
 
   
Customer from Rockford, MI
Jul 26, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
3
Doctor Selection:
4
Benefit Coverage:
2
Too costly 

The cost of this plan is way too high. The benefits are just okay. 
 
   
Customer from Howell, MI
Jul 20, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
3
Doctor Selection:
3
Benefit Coverage:
2
unfair 

monthly rate was raised without notice due to a medication that I have not taken for over a year. Since my current doctor never prescribed it she cannot write a letter stating I have not been on it for a year. Therefore, my monthly premium remains higher. 
 
   
Customer from Manistique, MI
May 25, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
1
Doctor Selection:
3
Benefit Coverage:
3
Aetna Refused 

Aetna asked if I had health insurance prior to a given date. I sent the form back and outlined the dates I was previously covered by Blue Cross. Now, they have refused to pay for services because they say I did not respond to their inquiry. They have consistently listed me as a marijuana user and I have no idea where that came from. The only thing I can relate to that area is their question about tobacco smoking.Very confusing and disheartening. 
 
   
Customer from Mount Pleasant, MI
May 14, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
5
Doctor Selection:
5
Benefit Coverage:
5
Aetna Health Insurance  

My husband and I recently got married and were looking for a simple health insurance that would cover regular doctor visits, as well as prescriptions. We also wanted something that would help if for some reason one of us were to be hospitalized. Being newlyweds and college students, we could not afford an expensive health insurance plan. When we came across Aetna, we knew it was the perfect health insurance for us! It is flexible to change when the time comes for us to start a family and need to add maternity to our plan. In addition, we have been very please with the benefit coverage when my husband has recently had various minor surgeries. For the amount we pay per month for the coverage, we are very happy with the benefits we are receiving. We would and have recommended Aetna to friends and family!  
 
   
Customer from Oak Park, MI
Mar 25, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
4
Doctor Selection:
5
Benefit Coverage:
3
Out of pocket coverage 

Prescription coverage is the worse I've ever experienced. Having to pay in most cases full price for prescriptions is very costly. I understand that once the deduction is made then the price will decrease, however, the deduction amount is to high. 
 
   
Customer from Fenton, MI
Feb 20, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
1
Doctor Selection:
1
Benefit Coverage:
1
scammers 

Bait and switch. Would NOT cover the doctors prescription. Aetna stated I didn't really need WHAT DOCTOR HAD PRESCRIBED AND WOULD NOT PAY. STAY AWAY. 
 
   
Customer from Bloomfield Hills, MI
Feb 19, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
1
Doctor Selection:
1
Benefit Coverage:
1
What is covered? 

Honestly the worst plan I have ever had, no doctors are covered and scripts may as well not be covered. I feel like nothing is covered. 
 
   
Customer from Iron River, MI
Jan 08, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
4
Doctor Selection:
4
Benefit Coverage:
4
 

 
 
   
Customer from Midland, MI
Jan 04, 2009
Overall Rating:
Rated on a 1 - 5 Scale
Customer Service:
4
Doctor Selection:
4
Benefit Coverage:
4
great plan 

No problems what so ever. 
 
   
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Editor's Note (contact reviews editor)
To help select the right individual and family plan for you, we summarize all customer reviews to provide an overall rating and feature selected positive reviews from customers who have participated in this individual and family plan thru eHealthInsurance. Please note that this is only one factor to consider when selecting a health insurance plan. The specific needs of you and your family may affect your personal experience with this plan. Reviews are the opinions of our customers and do not necessarily reflect our opinion or view. We cannot verify the accuracy of customer reviews. Reviews on this page are specific to the carriers individual/family product and are not necessarily a reflection on the carrier's brand, or on any of the carriers other insurance products.