Coronavirus Updates and Resources

Resources and Support for Small Businesses amid the Coronavirus Outbreak

Updated on March 20, 2020

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The ongoing spread of the coronavirus (COVID-19) has created unprecedented uncertainty and sudden financial hardship for many small businesses across the country. With an overwhelming stream of outbreak-related updates flooding our inboxes and social media, it can be challenging to determine where to find the most relevant information. Here are five resources that can help your small business respond to the coronavirus:

1) Centers for Disease Control and Prevention

The Centers for Disease Control and Prevention (CDC) offers the most up-to-date information about COVID-19. In response to the recent outbreak, the CDC put together the Interim Guidance for Businesses and Employers to help U.S. employers plan, prepare, and respond to the coronavirus. This guide includes:

  • Recommended strategies that protect staff while ensuring continuity of day-to-day operations
  • Planning considerations if there are more widespread outbreaks of COVID-19
  • Considerations and recommendations for creating an Outbreak Response Plan

2) U.S. Small Business Administration

To alleviate the economic impact of COVID-19 on small businesses, the U.S. Small Business Administration (SBA) is currently offering targeted, low-interest loans – or Disaster Loans – to small businesses in designated states. Small business owners can apply for an SBA Disaster Loan and check their loan status directly through SBA.org. More information about SBA Disaster Loans, including a list of eligible disaster areas, can be also be found on the SBA website.

3) U.S. Chamber of Commerce

The U.S. Chamber of Commerce Foundation is providing helpful resources and guidelines on their website to help small businesses prepare for the long and short-term impact of COVID-19. These resources include:

  • Guidance for employers to plan and respond to the impacts of COVID-19 on small businesses
  • Sharable graphics based on the CDC’s latest guidance
  • COVID-19 Business Preparedness Checklist
  • Customizable workplace flyer to distribute to employees

4) FEMA.gov

FEMA.gov features an online library of emergency preparedness documents, including informational guides, case studies, and planning documents. While these resources weren’t explicitly created for the spread of disease and outbreaks, they can assist you in developing an effective emergency response plan for COVID-19 for your small business. Helpful documents include:

  • Emergency Preparedness Guide developed specifically for small businesses
  • Sample Business Emergency Plan
  • Business Impact Analysis Worksheet
  • List of potential costs associated with emergency preparedness

5) State and Local Government Websites

Since the COVID-19 outbreak has had a varying effect on each state, we recommend referencing your state or local government websites for small business support during the coronavirus. Many states and cities are offering specific assistance and resources to small business owners facing economic hardship due to the outbreak. Here are just a few examples of what individual states are offering:

  • WashingtonThe Governor’s Office has compiled a list of resources to support economic retention and recovery related to COVID-19. Currently the hardest-hit state in the U.S., Washington is one of the eligible locations for the SBA Disaster Loan Program, and more information about the program can found on governor.wa.gov. In addition to financial assistance, this site also provides information on employer/worker assistance and insurance.
  • New York – The New York State Small Business Development Center (SBDC) website guides small businesses negatively affected by COVID-19. This includes recommended workplace preparations and protocols, travel restrictions, and general disease information. The NYC Small Business Services also provides information for small businesses located in the city regarding financial assistance and business emergency preparedness and recovery.
  • California– The Governor’s Office of Business and Economic Development has created a dedicated page for California employers and employees as it relates to the COVID-19 outbreak. This page includes FAQ’s for small businesses, contact information for the Office of the Small Business Advocate (OSBA), information regarding financial assistance, and the latest health information. The California Labor and Workforce Development Agency (LWDA) website also guides employers, including guidelines for protecting workers, sample plans and programs, and educational materials and fact sheets.

As the COVID-19 situation continues to develop, federal and state governments will likely continue to share information and resources with the online communities. Be sure to check these websites for updates and stay informed.


Our mission at e-Health is to support the health and well-being of individuals and small-business. For small business advice, tips, and information on group coverage visit eHealth.com.

For information and guidelines specific to the coronavirus outbreak, visit cdc.gov.

This article is for general information and should not be relied on as medical advice. Check with a medical professional for medical advice.

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