Customer Promise
We’ll help you find the right plan for every stage of life
Whether you’re looking for health insurance or Medicare plans — or if you want help with an existing plan — we want you to have a world-class experience. That’s why we offer:
Lowest prices & no extra fees
For each plan our prices are the same as the insurer, plus you get our services free, so it’s always a great deal.
Unparalleled selection
With over 10,000 plans from 180+ insurers, you’ll find a broad range of options that’s hard to beat.
Best-in-class customer service
Our friendly, licensed insurance agents offer impartial advice to help you find plans that meet your unique needs.
Simple, easy shopping
Our online tools make shopping for health insurance simpler, faster, and more convenient than ever before.
Lifetime support
Our support continues even after you sign up. Get help understanding your plan benefits, premiums, and more.
A Pledge to You, our Medicare Beneficiaries and Caregivers
Our desire to offer you a world-class experience is not just words on a page. It’s a commitment we take seriously. It’s a pledge each employee makes to you.
We pledge that our licensed and certified agents will listen carefully to your needs and preferences, and help you decide on the right plan for you.
We pledge to offer multiple high-quality plans from multiple insurers, and provide the information needed to avoid surprise costs or restrictions on the care and prescriptions you need.
We pledge to make recommendations based on your satisfaction, not on financial incentives. There are no extra fees when you work with eHealth.
We pledge expert guidance and timely follow-up, always working on your behalf to get the information you need to select the right plan.
We pledge to provide a friendly, easy-to-use shopping and enrollment experience, guided by eHealth’s licensed and certified agents.
We pledge to perform our responsibilities with the highest degree of ethics and integrity, meeting government regulations and insurer standards to protect your rights with a safe, secure experience.
Fran Soistman
Chief Executive Officer
Roman Rariy
Chief Operating & Transformation Officer
Ketan Babaria
Chief Digital Officer
Bill Billings
SVP, Engineering & Information Security
Gregg Ratkovic
Chief Business Officer
Kate Sidorovich
SVP, Investor Relations & Strategy
John Stelben
Chief Financial Officer
Gavin G. Galimi
SVP, General Counsel and Secretary
Michelle Barbeau
Chief Marketing Officer
Jana Brown
Chief People Officer
Lara Sasken
SVP Communications
Fran Soistman
Chief Executive Officer
John Stelben
Chief Financial Officer
Roman Rariy
Chief Operating & Transformation Officer
Gavin G. Galimi
SVP, General Counsel and Secretary
Ketan Babaria
Chief Digital Officer
Michelle Barbeau
Chief Marketing Officer
Bill Billings
SVP, Engineering & Information Security
Jana Brown
Chief People Officer
Gregg Ratkovic
Chief Business Officer
Lara Sasken
SVP Communications
Kate Sidorovich
SVP, Investor Relations & Strategy