At FirstCare, we believe that all Texans and our communities should be healthy and that health care should be accessible to everyone.
FirstCare was founded in Amarillo in 1985, and we're still locally owned and Texas-based. We put down roots and we've watched them grow¿from our humble beginnings to now serving more than 174,000 members. In fact, we¿re owned by two Texas hospitals¿Covenant Health and Hendrick Health System¿and through them, are even more connected with our communities. We serve 108 counties, with local offices in Abilene, Amarillo, Lubbock and Waco, and corporate offices in Austin.
Our lines of business include HMO, PPO, Medicare and Medicaid products for both groups and individuals. And, our deep commitment to our communities helps us provide our members access to exceptional quality of care from some of the best hospitals, doctors, and health services.
To provide our customers access to high quality, affordable health care through strong partnerships in the communities we serve.
The National Committee for Quality Assurance awarded FirstCare with an Interim status for having the basic structure and processes in place to meet expectations for consumer protection and quality improvement. FirstCare will undergo a future review to demonstrate effectiveness in both measures.
In 2014, FirstCare was recognized by the Texas Diabetes Council and the Texas State Department of Health Services for performing above the Texas average for Healthcare Effectiveness Data and Information Set (HEDIS) performance measures related to diabetes care.