PacificSource Health Plans of Idaho in Idaho

A.M. Best Rating B++ as of 12/05/2024

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PacificSource Health Plans of Idaho

PacificSource Health Plans

At PacificSource we're anything but a typical health plan. Because we're an independent, not-for-profit organization, we're able to focus on helping you get the care you need - not on delivering financial benefits to shareholders. We do that by building strong partnerships with the hospitals and healthcare professionals in your community who share our commitment to delivering high quality, affordable healthcare.

We also do that by taking good care of you, as we've done for others for more than 80 years. We're here to help if you're ready to stop smoking or shed extra pounds. We have programs to keep kids fit, seniors healthy, and pregnant moms at their best. You'll find a real, live person on the other end of the phone, nurses to help you face healthcare challenges, and customer service representatives who demonstrate that helping you is our greatest reward.

PacificSource offers health and dental plans for individuals and families, small companies, and large organizations. To learn more about us, please visit PacificSource.com.

PacificSource Health Plans' Facts at a Glance

Founded In: 1933

Number of Employees: approximately 700

Coverage Area: Oregon, Idaho, and Montana

Membership: more than 300,000 people; 6,200 employer clients

Network: Nationwide coverage. 34,000 participating providers in the PacificSource Network throughout Oregon, Idaho, and southwestern Washington; comprehensive network coverage in Montana through InterWest Health Network and throughout the rest of the U.S. through the First Health Network.

PacificSource Health Plans' Awards and Recognitions

Member Satisfaction:

> In 2013, PacificSource ranked "Highest in Member Satisfaction Among Commercial Health Plans in the Northwest" by J.D. Power and Associates*.

*PacificSource Health Plans received the highest numerical score among commercial health plans in the Northwest region (ID, OR, WA) in the proprietary J.D. Power and Associates 2013 U.S. Member Health Plan StudySM. Study based on 33,533 total member responses, measuring 12 plans in the Northwest region (excludes Medicare and Medicaid). Proprietary study results are based on experiences and perceptions of members surveyed December 2012 – January 2013. Your experiences may vary. Visit jdpower.com.

Healthcare Quality:

> According to the 2010 National Committee for Quality Assurance Quality Compass results, PacificSource's customer service was the highest rated among Oregon commercial health plans.

> In 2010 the Portland Business Journal named PacificSource named the second healthiest Oregon employer with 500 to 1,499 employees. Many of wellness and health management programs available to our employees are also offered to our members.

Community Involvement:

> The Portland Business Journal ranked PacificSource 12th on its Top Corporate Philanthropists list for donating more than $1,248,400 to nonprofit organizations in 2009. The 11 companies ranked higher than PacificSource were all much larger organizations, with more than four times the number of employees.

> In 2007 PacificSource received the Emerald Award for Community Caring for contributions to the Eugene-Springfield, Oregon community's vitality and quality of life. The honor was based on our charitable foundation's work, the involvement of our employees in charitable initiatives, and our community giving program.

Leadership:

> In 2010 the Portland Business Journal named PacificSource President and CEO Ken Provencher its healthcare CEO of the year based on company performance, management style, innovation, and community involvement.

> In 2010 Blue Chip Magazine honored PacificSource Vice President of Finance and Controller Kari Patterson with its 20 Under 40 Award. In 2011 the same award was bestowed on Product Development Manager Darci Buschelman. This award was based on the high level of career achievement, commitment to their company and community, and leadership potential of these two individuals.

> In 2007 PacificSource President and Chief Executive Officer Ken Provencher received the Alton F. Baker Award from United Way of Lane County. The annual award is presented to one individual who demonstrates outstanding humanitarianism in the community, and Ken was recognized for his pivotal role in helping increase access to healthcare through the 100% Access to Healthcare initiative.

PacificSource Health Plans' Subsidiaries

>PacificSource Community Health Plans, Inc. offers Medicare Advantage plans in Oregon and Idaho under the PacificSource Medicare name.

> PacificSource Community Solutions, Inc. is a Coordinated Care Organization (CCO) that provides Oregon Health Plan coverage to individuals with limited income and assets.

> PacificSource Administrators, Inc. is a third-party administrator that provides a broad range of administrative services to employers, including administration for self-funded insurance plans, FSAs, HRAs, and COBRA services.

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